Job Opening: Manager of Individual Giving

Manager of Individual Giving in Chicago, IL


Job Summary

The Manager of Individual Giving plays a critical role in increasing individual donor support and managing he day-to-day operations of fund development at One Hope United. The Manager of Individual Giving is responsible for the active solicitation of annual donors of $1000+ and securing special event/gala sponsorships. The Manager of Individual Giving will also implement and evaluate a comprehensive, multi-year plan to increase leadership giving through broad-based communications via direct mail and email – in coordination with the OHU Marketing and Communications team. Also, working closely with other members of the fund development team, help execute strong donor engagement, cultivation and stewardship programs and initiatives.

Job Duties

Solicitations Program Management (50%)

  • In close partnership with OHU marketing and communications, manage, produce, coordinate, and implement marketing appeals for direct mail, email, and other digital campaigns
  • In close partnership with marketing and communications, implement effective electronic solicitation strategies to supplement direct mail efforts and increase participation and per-donor revenue
  • Manage database and oversee gift administration with development coordinator
  • Oversee and work with Finance Department to ensure smooth and accurate gift processes and communication with team
  • Implement, test, and evaluate new strategies to increase donor retention, upgrades, and acquisition, and develop key performance indicators to ensure all goals are reached

Cultivation and Stewardship (50%)

  • Collaborate with other members of the fund development team to build cultivation and stewardship opportunities for prospective and current donors
  • Help to develop cases for support, giving menus, and major gift proposals
  • Set, manage, and meet aggressive targets for annual gifts including acquisition, annual gift upgrades, and develop an effective pipeline to the major and planned gifts program
  • Track and document cultivation and stewardship activities in the Salesforce database and other donor tracking tools
  • Conduct initial research of new prospective donors to assess giving capacity, affinity, and connections to the organization, and identify at least fifty new high-capacity donors annually



  • Bachelor’s degree


  • Five (5) years of recent fundraising experience, preferably in a social service setting and with a focus on individual donors required
  • Experience in non-profit organizations required
  • Extensive donor database experience required; knowledge of Salesforce preferred


  • Valid driver’s license and acceptable driving record with OHU required levels of coverage for auto insurance

Required Skills    

  • Strong writing skills, proficiency in social media management, ability to speak and present publicly especially to media outlets, and comfort with representing One Hope United, its programs, and strategic vision
  • High level of proficiency with Microsoft Office (Word and Excel) and knowledge of search functions for donor research purposes
  • Ability to execute annual giving campaigns, special events, and direct and personal solicitation
  • Excellent communication skills, including written communications, with the ability to connect to a variety of audiences
  • Superior interpersonal skills, engaging professionally with volunteers, colleagues, and donors
  • Available to work weeknights and weekends
  • Respect for confidentiality of donor information and a strong sense for donor ethics
  • Strong work ethic, professional manner, and appearance in representing One Hope United
  • Outstanding project management skills with careful attention to detail and can manage multiple projects simultaneously

We Invest in You!

  • Competitive pay and benefits
  • Tuition assistance up to $2500 per year
  • Generous vacation and PTO plans
  • Health, dental, vision, retirement plan, health savings account, Agency paid life and LTD, supplemental life insurance
  • Career ladders, professional development, and promotion opportunities
  • Leadership opportunities on site-based Center Management Teams

A Different Kind Of Employer – One Hope United is strong and ready to grow. Are you ready to grow with us?

  • 800 talented professionals strong, serving 10,000 children and families in Illinois, Missouri, and Florida
  • Fiscally stable, $50 Million agency– strong since 1895
  • Energetic leadership and a rich community of support

One Hope United does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, veteran status, or any other characteristic protected by law. One Hope United is an Equal Opportunity Employer and a Drug-Free Workplace.  One Hope United participates in e Verify.

In the spirit of caring for one another and our community, please note that upon accepting an offer of employment from One Hope United, you will be required to share proof of a Covid-19 vaccination. The requirement is subject to accommodation in compliance with applicable laws and regulations.


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