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Mobile Crisis Response (MCR)

Mobile Crisis Response (MCR) is an intensive mental health program designed to provide crisis stabilization, pre-admission screening, assessment, and treatment of any child, youth or adult who may be at risk of psychiatric hospitalization and who is eligible for public funding under any program funded by one of three collaborating departments: Illinois Department of Human Services (IDHS), Illinois Healthcare and Family Services (IHFS), and Illinois Department of Children and Family Services (IDCFS). The program services the lifespan of individuals. 

Services are youth and adult-centered, family-focused, community-based, and culturally relevant. They occur in the least-restrictive setting and multiple providers may be involved, including the MCR screener, family, school, and hospital staff.


We Offer

MCR provides services 24-hours a day, every day of the year. We provide screening, assessment, and linkage to follow up services, such as: 

Who is eligible?

Children, youth, and adults who meet the following criteria:

Services are provided to those referred to One Hope United by the Crisis and Referral Entry Services (CARES) hotline. Youth residing within the following counties are accepted: Clay, Clark, Crawford, Cumberlands, Edwards, Effingham, Fayette, Hamilton, Jasper, Jefferson, Lawrence, Marion, Richland, Wabash, and Wayne.

mobile crisis response MCR

There is no charge to youth and their families. 

Referrals must be made through the CARES hotline by calling 1-800-345-9049. Once CARES accepts a referral, the Mobile Crisis Agency is then dispatched to respond to the call. 

Looking for more information?

contact us today!


Hope Center Effingham

1901 S. 4th St, Suite 213
Effingham, IL 62401

Hope House Mt. Venon I

4110 N. Water Tower Pl
Mt. Vernon, IL 62864

Hope Center Olney

218 E. Main St
Olney, IL 62450 

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