Mobile Crisis Response (MCR)
Mobile Crisis Response (MCR) is an intensive mental health program designed to provide crisis stabilization, pre-admission screening, assessment, and treatment of any child, youth or adult who may be at risk of psychiatric hospitalization and who is eligible for public funding under any program funded by one of three collaborating departments: Illinois Department of Human Services (IDHS), Illinois Healthcare and Family Services (IHFS), and Illinois Department of Children and Family Services (IDCFS). The program services the lifespan of individuals.
Services are youth and adult-centered, family-focused, community-based, and culturally relevant. They occur in the least-restrictive setting and multiple providers may be involved, including the MCR screener, family, school, and hospital staff.
Services
We Offer
MCR provides services 24-hours a day, every day of the year. We provide screening, assessment, and linkage to follow up services, such as:
- Case management
- Community support
- Counseling/therapy
Who is eligible?
Children, youth, and adults who meet the following criteria:
- Children and youth ages 0 - 21 seeking public funding for psychiatric services through the Department of Human Services (DHS)
- Children and youth under age 21 enrolled in the Department of Public Aid’s medical programs
- Any person for whom the Department of Children & Family Services (IDCFS) has legal responsibility
- Any adult who has funding through Medicaid and Managed Care Providers
- Reside in our coverage area
Services are provided to those referred to One Hope United by the Crisis and Referral Entry Services (CARES) hotline. Youth residing within the following counties are accepted: Clay, Clark, Crawford, Cumberlands, Edwards, Effingham, Fayette, Hamilton, Jasper, Jefferson, Lawrence, Marion, Richland, Wabash, and Wayne.
Cost
There is no charge to youth and their families.
Referrals
Referrals must be made through the CARES hotline by calling 1-800-345-9049. Once CARES accepts a referral, the Mobile Crisis Agency is then dispatched to respond to the call.